Breakdown of Postage Options

Please note: Delivery times are all estimates and not guaranteed. Delivery times apply after your order has been dispatched (you will be sent an email confirming dispatch). Processing times vary depending on busy periods, all orders will be dispatched within 3 working days, with same working day dispatch being our average processing time. 

 

Breakdown of UK Postage Options

Royal Mail 1st Class: Royal Mail aim to deliver within 1-2 working days (including Saturdays)

Royal Mail 2nd Class: Royal Mail aim to deliver within 1-3 working days (including Saturdays)

Royal Mail 1st Class Signed For:  Royal Mail aim to deliver within 1-2 working days (including Saturdays) - A signature will be required upon delivery and there is online delivery confirmation 

Royal Mail 2nd Class Signed For: Royal Mail aim to deliver within 1-3 working days (including Saturdays) - A signature will be required upon delivery and there is online delivery confirmation 

Royal Mail 48 Hour Tracked: Royal Mail aim to deliver within 2-3 working days (including Saturdays), with online delivery confirmation 

Royal Mail 24 Hour Tracked: Royal Mail aim to deliver the next working day (including Saturdays), with online delivery confirmation. Please note if you place your order before 1:30pm (GMT/BST) on a week day, we will dispatch your order the same day for delivery the next working day. If placing an order after 1:30pm we cannot guarantee it will be dispatched the same day for delivery the next working day. 

Free Shipping: If you place an order and the amount you have paid is over £30 including any discount codes being applied, you can opt for free shipping. Please note free shipping delivery method is under our discretion and can be sent via any postage method we feel is appropriate based on weight of parcel or cost of order. All paid for shipping takes priority over free shipping. Free Shipping isn't always available and during sales, this method will be turned off. 

Please note: We reserve the right to change your delivery method. This instance will only occur if we feel the cost of the order is high and requires a signature on delivery, your delivery method may also be changed if the weight of the parcel exceeds the maximum set out by Royal Mail. 

 

Breakdown of Worldwide Postage Options

EU Tracked & Signed: Royal Mail aim to deliver to European (EU) countries within 3-5 working days - A signature will be required upon delivery and there is online delivery confirmation 

Worldwide Tracked & Signed: Royal Mail aim to deliver to non EU countries within 5-7 working days - A signature will be required upon delivery and there is online delivery confirmation 

Please note all EU and worldwide shipping prices on our website are only an estimate, if you parcel weighs over 2KG, we will email you the excess cost, which will then be payable via our PayPal account prior to us dispatching. The possibly additional postage costs are the customer's responsibility. We recommend if you are ordering from outside the UK to not purchase large quantities of heavier items such as Propylene Glycol & Vegetable Glycerin all at once. If your parcel weighs over 2KG, you will be emailed the excess postage cost or have an option of removing items to lower the weight of the parcel. If items are removed before dispatch, customers will be refunded for those items. 

Alternative Courier Company: If your parcel weighs over 2KG and you wish to pay the additional postage costs, we reserve the right to send your parcel via a different shipping method regardless of the postage you have selected. Once your order has been dispatched the chosen courier company should email with your tracking information. Once we have dispatched your order, the contract is now between you and the courier service. If you need any assistant, we will do our best to help where we can.